Terms and Conditions

These terms and conditions outline the rules and regulations for the use of MB Distributors Ltd's Website, located at https://mbdistributors.co.uk.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use MB Distributors Ltd if you do not agree to take all of the terms and conditions stated on this page.

Refund Process:

All returned goods must be in their original condition, unopened, and in the original packaging to qualify for a refund or replacement within 30 days or purchase. Shipping costs for returns are the responsibility of the customer unless the return is due to a defective or incorrect item. Upon receipt and inspection of the returned products, a full refund or replacement will be processed within 7-10 business days. We strive to make our returns process as seamless as possible to ensure customer satisfaction and continued business.

Non Refundable Items:

Please note certain products are marked as non-refundable due to their nature, perishable goods and clearance items. Once purchased, these items cannot be returned or exchanged, except in cases of manufacturing defects or errors on our part. By completing the purchase, the buyer acknowledges and accepts that these items are final sale. We strongly encourage customers to thoroughly review their order before confirming the purchase, especially for non-refundable products. If you have any concerns about a product’s suitability before buying, please reach out to our team for further clarification.

Disclaimer:

Please note that all images used on our website and promotional materials are for display purposes only. The images may vary slightly from the actual items in terms of color, size, or design due to lighting, screen settings, or other factors. If you have any questions or need additional details about a product, please feel free to contact our customer service team.